Galiver TravelOS
The complete operating system for a modern travel company — one central hub, seven products, every sales channel, and an AI workforce. Built once. Yours forever.
نظام تشغيل متكامل لشركات السياحة والسفر
PROVEN IN PRODUCTION — NOT A CONCEPT
Every screen on this site is running live today.
TravelOS is the platform behind our own retail and B2B travel operation. It sells real tours, issues real airline tickets, confirms real hotel rooms and closes real accounting periods — every day. You are not buying a promise; you are buying a working system, configured for your brand.
Everything in TravelOS connects to a single command center — the Core Hub. Products, prices, customers, money and documents live in one place; every sales channel is simply a door into the same engine. Start with the Hub, add capabilities like Lego — pay only for what your business uses.
Every module added later — a new product, a new supplier API, a new sales channel — plugs into the same Hub. Nothing is rebuilt twice, and every channel always shows the same availability, price logic and ledger.
02 — THE FOUNDATION
Core Hub — the mandatory first block
A complete, professional back office from day one. Even before any automation or API is added, your team can define products and run the entire operation manually.
Command Center
- Executive dashboard — sales, product mix, weekly load
- Category-based notification center (mail · bookings · finance · partners · system)
- Global reservation search from anywhere
Foundation Data
- 24,000+ cities, 7,400+ airports, airlines, countries pre-loaded
- Definitions library: board & room types, vehicle types, policies, VAT rates…
- Multi-currency engine with live rates & daily rate archive
Control & Trust
- User roles & permissions, 2FA, session policies
- Full audit trail — every change logged with old→new values
- Activity logs, API health monitoring, secure credential vault
Included in Core: the panel itself, manual operation screens for licensed products, branded document templates, notification engine, definitions, currencies, users & audit. Configurator ref: A1.
Each product is a full vertical: definition screens, pricing, availability, reservation flow, documents and accounting. Every product works manually first; supplier APIs attach later without changing anything your team learned.
Tours
B1- Professional tour builder — day-by-day itinerary, hotels, flights, meals
- Fixed-date departures and dynamic date ranges — both per tour
- Pricing periods, child policies, quotas & stop-sale
- Incoming + outgoing tours in one planner
Hotels
B2- World hotel database delivered ready — properties, photos, facilities
- Contract & season pricing with a daily price grid
- One-click stop-sale and allotment control
- Direct contracts, Excel import, multi-supplier price comparison
Flights
B3- Manual ticket entry with PNR and per-passenger fares + e-tickets
- API-ready: live search, fare selection, instant issue
- Channel-based service-charge engine; refund/change tracking
Transfers
B4- Routes, vehicle types & capacity pricing; VIP / private / shared
- Flight-linked legs with pickup times
- Feeds the Operations dispatch board automatically
Activities
B5- Activity catalog with options, schedules and meeting points
- Sold stand-alone or attached to packages in one basket
Visa
B6- Country × passport rules engine — requirements, fees, timelines
- Service packages, applicant tracking, approval letters
Insurance
B7- Plans by coverage area & duration, policy documents
One Basket, One Booking
Any mix — hotel + transfer + activity + insurance — sells as a single reservation: one payment, one file, one document set, one ledger entry. This is the heart of TravelOS.
The reservation screen is where your staff lives all day — so it is the most polished part of the platform. One desk creates any reservation, from a single hotel night to a 15-room group.
Professional Booking Desk
- Multi-product reservation in one flow
- Daily price grid per room — adjust every night's rate
- Live price fetch from connected APIs inside the manual flow
- Guest management with supplier-specific validation rules
- Early check-in / late check-out selling, extras, notes
Reservation Command List
- Filterable list with status, channel, payment & profit columns
- Wide "Excel view" + per-reservation event timeline
- Change-impact preview — see what moves before saving
- Block-level cancellation, no-show finalize, refund previews
AI Reads Your Confirmation Mail
Supplier confirmation requests go out automatically (branded PDF + secure reply link). When the hotel answers, AI reads the reply, extracts the confirmation number and confirms the reservation on its own.
100% Automatic Documents
Voucher, proforma invoice and e-ticket are generated from branded templates and sent automatically on full confirmation — e-mail with PDF, WhatsApp with the PDF file itself, plus secure expiring links.
Selling is half the job — the other half is getting the right vehicle, driver and guide to the right door at the right minute.
Transfer Workspace
- Excel-style table & dispatch board — two views of one truth
- Every leg with flight number, pickup time, passenger manifest
Fleet & Crew
- Vehicles, drivers and guides as managed resources
- Group assignment — share one coach across bookings
Field Control
- Pickup-time edits that respect booking truth
- Status flow per leg, notes, event log
Configurator ref: C6 — Operations module.
Price is policy, not guesswork. A central rules engine decides margin for every sale — and every module obeys it, from the website to the WhatsApp bot.
Margin Rules
- Rules by product × channel × contract × supplier
- Percent or fixed margins, floors & caps, rounding policy
- "Why is this price this price?" — rule lookup tool
Commission & Profit
- Agency commission schemes, per-booking profit stored
- Flight service-charge matrix (domestic/international × channel)
- Profitability dashboard by product, channel and partner
Included with Core Hub — nothing in TravelOS sells without passing through it.
Three kinds of counterparties, one relationship system: retail customers, sub-agencies that sell for you, and the suppliers you buy from — each with full financial identity.
B2C Customers
- Customer 360° — bookings, payments, documents, conversations
- Member accounts with portal access & saved travelers
Agencies (B2B)
- Credit limits, payment methods & due-date policy per agency
- Sub-agents, users, wallets — full current account
Suppliers
- Supplier registry with contacts, contracts and payables
- Confirmation-request history & response tracking
CRM Brain C7 · ADD-ON
- AI customer insights — churn risk, lifetime value, next-best-action
- Dynamic segmentation & RFM analysis
- Lead pipeline (8 stages) with scoring
- Automations — triggers → conditions → 14 action types
- Campaigns & drip sequences (e-mail / SMS / WhatsApp)
- Abandoned-cart recovery; support with SLA & CSAT
This is where TravelOS stops being software and starts being staff. A coordinated AI layer sells on your website, answers WhatsApp at 3 a.m., reads supplier documents, drafts accounting entries and briefs your team — in the customer's own language, with ONE shared memory across every channel. It knows no shifts, takes no leave, forgets nothing — and hands every risky topic to a human with full context.
Website AI Assistant
C3- Natural-language search: "5-day Cappadocia tour in May" → real results
- AI concierge chat: answers questions, suggests products, guides to the basket
- Keyword rules + canned templates + business-hours management
- Team Inbox — assignment, internal notes, @mentions, presence, transfer, CSAT survey
- Agent Console with push notifications (installable phone app)
WhatsApp Sales Agent
C4- Full AI seller on your WhatsApp number — 24/7, multilingual
- Quotes tours, hotels, flights from live inventory; BUILDS baskets and bookings
- Sends payment links; delivers voucher / proforma / e-ticket as PDF files
- Understands voice messages (speech-to-text), reads PDFs & Excel
- Every document we send is written into conversation memory — when the customer says "thanks", it knows what was discussed
- Knows when to escalate — with the whole conversation attached
Telegram Bot
C5The same brain on Telegram — shared conversation memory across channels. A customer can start on the website and continue on WhatsApp; the bot picks up where it left off.
AI Back Office
C2- Reads supplier confirmation e-mails → extracts the confirmation number, auto-confirms the booking
- Classifies documents: price list ≠ invoice ≠ confirmation — never mixes them
- Parses supplier price lists (PDF/Excel) into inventory-ready data
- Receipt photo → draft accounting entry → human approval
- AI translation into every enabled language
AI Sales Intelligence
w/ C7- Customer insights: churn risk, lifetime value, next-best-action
- Staged recovery messages on abandoned baskets
- Segment-personalized campaign content
- RFM analysis — who is valuable, who is cooling, who can be won back
Human + AI Together
- AI escalates risky/complex topics WITH FULL CONTEXT — the customer never repeats themselves
- Unclaimed handoffs are under SLA watch — no customer is forgotten
- One console for every channel; handing back to the bot is one click
- Satisfaction measured on every conversation (CSAT)
The WhatsApp agent knows WHO it is talking to
- It recognizes the number: a B2C customer, a registered B2B agency, or a supplier — and shapes the conversation accordingly.
- Agencies get NET (B2B) prices, customers get retail prices — the margin engine applies in messaging too.
- A supplier sends a price list (PDF, Excel, even a voice note) → the agent parses it and enters it into inventory with human approval.
- It understands replies to confirmation requests; it never mistakes a confirmation letter for a price file.
- It sends documents in-chat: voucher, proforma invoice, e-ticket — as PDF files.
- On complex or risky topics it hands over to a human with full context — straight into the console app.
Your suppliers do not wait for your staff: hotels and suppliers manage their own products with their own logins — enter prices, hit stop-sale, track their bookings. You only manage the approval queue.
Hotel Extranet
- The hotel manages its own property, rooms and photos
- Season prices and availability entry; one-click stop-sale
- Sees its own bookings and payments
Supplier Portal
- Tour / transfer / activity suppliers add and update their own products
- Incoming bookings & confirmation requests in one list
- Self-service statement and payment tracking
Prices In Through Three Doors
- ① Manual entry on the extranet screens
- ② Excel price-list upload — the system parses it
- ③ WhatsApp PDF/Excel — AI parses, a human approves
- Whichever door: same inventory, same approval queue
Configurator ref: E8 — Supplier & hotel extranet portal.
Most travel software stops at the booking. TravelOS follows the money to the end: PRE-ACCOUNTING for the operator, OFFICIAL ACCOUNTING for the accountant, and an FX-DESK system for Middle-East markets — all fed from one ledger. Every sale creates its own cost and revenue records automatically; nobody types the same number twice.
Pre-Accounting — Daily Operations
C8- Cash desks, bank accounts & company credit cards — every movement recorded, balances derived from movements, never typed
- Customer / agency / supplier current accounts — multi-currency, booking-linked
- Collections & payments desk: receipts, slips, payment-to-booking links
- Due-date tracking + automatic payment reminders (3 days · 1 day · due day · overdue)
- Bulk collection — settle an agency's N bookings with one receipt
- Bank statement import (MT940 / OFX / CSV) → automatic matching
- Expense management + AI receipt scan: photo → draft entry → approval
- FIFO aging report + one-click statement letters (PDF / e-mail)
Official Accounting — General Ledger
C9- Double-entry GL — every sale, cost, payment and refund creates its journal entry AUTOMATICALLY
- Chart of accounts, trial balance, balance sheet, cash flow, budgets vs actuals
- Locked period closing — nobody writes into a closed month
- Fixed assets & depreciation; FX gain/loss in dedicated accounts
- VAT declarations from real invoice data; accommodation-tax support
- Four-eyes approval: a second signature on above-threshold money movements
- Nightly self-audit: the system reconciles its own three ledgers every night — any drift is in the morning notifications
FX-Desk System — Built for the Middle East
- Exchange-office flow: the customer deposits with the FX desk and uploads the receipt
- Receipt APPROVAL QUEUE — money enters the ledger only with human approval
- Debt axis ↔ actually-paid money: an EUR debt settled in IRT / USD / TRY, stamped with the rate
- Live FX engine + permanent daily rate archive — past transactions keep their day's rate
- Exotic pairs incl. IRT / Toman, legible rate display
Agency Finance (B2B)
- Credit limit, payment methods & due-date policy per agency
- Wallet & points balances; wallet period statement (PDF, 3 languages)
- Self-service statements; aging per agency
- "Pay later" sales — collections flow through the approval queue
e-Invoice, Automatic
C10Connected to an e-invoice provider: official invoices issued automatically on card payments; incoming supplier e-invoices pulled and matched. Official and pre-accounting feed from the SAME line item — no double typing, ever.
Card Payments, 3-D Secure
C11Bank virtual POS, payment links for remote collection, automatic reversal protection, stuck-payment recovery and daily settlement reconciliation against the bank's own records.
A travel brand needs a constant stream of content, social presence and ad discipline. TravelOS ships a marketing department in software form: AI writes the content, AI designs the social posts, the system watches and optimizes the ads, the funnel measures conversion. Your team doesn't produce — it DIRECTS.
AI Blog Engine
C12- Writes, scores and publishes original travel articles daily
- QUALITY GATE: a draft below the bar never goes live
- Stale/duplicate draft triage — aging content retires automatically
- Topic mining from Google Search Console data + RSS sources
- Categories, tags and internal linking handled automatically
SEO Factory
C12- Tens of thousands of destination guide pages: country · city · airport · airline
- Passport × country visa-requirement pages — fed by the rules engine
- Structured data (JSON-LD), sitemaps, hreflang, canonical discipline
- Image pipeline: every image on our own storage, WEBP-optimized
Social Studio
C13- AI DESIGNS the carousels — branded templates, no human touch needed
- Auto-publishing to Instagram & Facebook
- Content calendar, template library, post history
- Missing posts and publish failures surface as notifications
Ads Center
C14- Meta & Google campaigns in one panel — sync + spend/performance
- Automatic A/B optimization on running creatives
- Conversion tracking wired to the site's measurement layer
Funnel & Attribution
C16- Visitor → product → basket → sale funnel
- Bot traffic filtered AT WRITE TIME — clean numbers
- Channel & campaign attribution (first/last touch)
- Per-product view and interest measurement
Loyalty & Growth
C15- B2C cashback wallet, tier system, gamification
- B2B profit-based points, tiers and formula management
- Coupons, promotions, referral program, contests
- Fraud review + full rewards audit trail
- UGC customer reviews + automatic review-invitation engine
- Newsletter subscribers and campaign lists
12 — SYSTEM, CONTENT & GOVERNANCE
The quiet machinery underneath
Languages
Multilingual content and UI with AI-assisted translation. TR, EN, FA live; Arabic as an add-on pack — fully RTL-proven.
Documents
Branded voucher, proforma and e-ticket templates in every enabled language — designed once, used by every send.
Integrations Console
Every connected service on one screen with live health checks — the system alarms itself before customers notice.
E-mail Command
Delivery logs for every outgoing mail, inbound parsing, sender domains — "did it arrive?" answered with evidence.
Pages & Banners
Landing pages, SEO page manager, banner campaigns — marketing edits the site without a developer.
Reports
Management P&L, sales & channel reports, product mix, agency performance — the numbers your morning meeting needs.
The Hub is the engine; channels are the doors your customers walk through. Add the ones your business model needs — each is a separate block with its own price.
White-Label B2C Website E1 / E2
A complete consumer travel site on your own domain and brand: search and detail pages for every product, AI search, basket & secure checkout, customer accounts. Choose the proven template design or commission a fully custom design.
Multi-Domain, Multi-Brand
One Hub runs several branded websites at once — a visa brand, a tours brand, a corporate brand — each with its own domain, design, margins and content, all selling from the same inventory into the same ledger.
B2B Agency Portal E5
- Sub-agencies log in, see net prices, sell under their own account
- Live flight & hotel search, tour catalog, basket & professional checkout
- Credit limit / wallet / points; statement & ledger self-service
- Three languages incl. full RTL — proven with Farsi-first partners
- Request flow, bulk payment of multiple bookings
B2C Customer Portal
E4"My bookings": reservations, payments, documents, saved travelers — fewer "resend my voucher" calls.
Mobile App
E6iOS + Android on the same Hub — search, booking, documents, push. Delivered as a project on demand.
Supplier Extranet
E8Hotels and suppliers manage their own products and prices themselves (Chapter 09).
Partner API
E7Expose your inventory outward: other systems sell your products via a documented API.
14 — SUPPLIER & SERVICE INTEGRATIONS
Plug into the market
Every product runs manually first; APIs multiply it. These families are live in production today — your region's suppliers connect the same standardized way.
| Family | In production today | Notes |
|---|---|---|
| Flights | Two ticketing consolidators; live search → fare selection → instant issue | Charter & scheduled; service-charge engine built in |
| Hotels | Global bedbank + second wholesaler + direct contracts | Multi-supplier price comparison per room |
| Tours | Three tour operators feeding 1,000+ live packages, daily sync | Auto image & content pipeline |
| Transfers & Activities | Global transport & excursion supplier, search to booking | Feeds the Operations board |
| Payments | 3-D Secure bank virtual POS, payment links, settlement reconciliation | Your local bank on request |
| e-Invoice | Provider-connected official invoicing + incoming invoice matching | Local provider per country |
| Messaging | WhatsApp Business Cloud, Telegram, SMS, transactional e-mail | One central messaging engine |
| Data & Reviews | TripAdvisor, live FX, Search Console, Meta & Google Ads | — |
Pricing: first supplier API $2,000, each additional $1,500 (D1/D2). Complex custom integrations quoted after a technical review.
15 — THE COMPLETE FEATURE INDEX
Everything in the platform, one list
The chapters above tell the story; this index takes inventory. Compiled from the production panel's own menu — a feature list, not marketing copy.
Reservations & Sales
- Multi-product single basket
- Professional manual booking desk
- Daily price grid
- Live API prices inside the flow
- Reservation list + Excel view
- Full timeline & audit log per booking
- Change-impact preview
- Block-level cancellation & no-show finalize
- Refund preview & approval flow
- On-request flow + payment window
- Bot draft reservations
- Early check-in / late check-out selling
- Group bookings (10+ room pagination)
Products & Inventory
- 7 product verticals
- Tour builder (fixed + dynamic dates)
- World hotel database
- Contract & season pricing
- Stop-sale & allotments
- Excel price-list import
- Multi-supplier price comparison
- AI room mapping & hotel identity matching
- TripAdvisor ratings
- Image pipeline (Storage + WEBP)
Suppliers & Extranet
- Supplier registry & ledgers
- Automatic confirmation requests (branded PDF + secure reply)
- AI confirmation-mail reading
- Supplier WhatsApp line — receive & parse price lists
- Hotel/supplier extranet portal
- Dispatch queue & settlement router
- Supplier payments & refund tracking
- Document intent (invoice ≠ price list)
Pricing & Profit
- Margin rules engine (product × channel × contract)
- Flight service-charge matrix
- Agency commission schemes
- Central rounding policy
- FX engine + daily rate archive
- Profitability dashboards
- Outlier price gate (broken supplier data cannot reach sale)
Customers & CRM
- Customer 360°
- Dynamic segments & RFM
- Lead pipeline (8 stages, scored)
- Automation engine (14 actions)
- Campaigns & drip sequences
- Abandoned-cart recovery
- Support tickets (SLA + CSAT)
- Loyalty: B2C cashback, B2B points, coupons, referrals, contests, fraud review
Artificial Intelligence
- Natural-language web search
- AI concierge + human handoff
- Team Inbox + Console PWA (push)
- WhatsApp sales agent (B2B/B2C identity aware)
- Telegram bot
- Voice-message transcription (STT)
- Document classification & price-list parsing
- Receipt scan → accounting draft
- AI translation
- AI blog & content
- AI customer insights
Finance
- Cash / bank / credit-card accounts
- Multi-currency current accounts
- Collections & payments desk
- FX provider flows
- FIFO aging + statement letters
- Bank statement import & matching
- POS management + stuck-payment recovery
- Bank settlement reconciliation
- Payment links
- Bulk collection
- Expense management + AI receipt scan
Advanced Accounting
- Double-entry general ledger
- Chart of accounts & journal
- Trial balance / balance sheet / cash flow
- Budgets vs actuals
- Locked period closing
- Fixed assets & depreciation
- VAT declarations
- FX gain/loss
- Nightly self-audit (three-ledger reconciliation)
- Four-eyes approval threshold
- Audit trail
Documents & Messaging
- Branded voucher / proforma / e-ticket
- Automatic document delivery (mail PDF + WA PDF + tokenized link)
- Central messaging (mail / SMS / WA / TG)
- Per-recipient channel preferences
- E-mail delivery ledger
- Inbound mail parsing
- Consent & suppression compliance
Marketing & SEO
- AI blog + quality gate + draft triage
- SEO factory (country/city/airport/airline/visa pages)
- Social studio (auto carousels + publishing)
- Ads center (Meta & Google + A/B)
- RSS & GSC topic mining
- Funnel analytics (bot-filtered)
- UGC reviews + review invitations
- Newsletter subscribers
Channels
- Multi-domain white-label
- B2C customer portal
- B2B agency portal (RTL)
- Supplier extranet
- Mobile app
- Partner API
- Public payment pages
- Tokenized document share pages
Security & System
- Roles & permissions + 2FA + OTP
- Full audit trail & activity logs
- Webhook signature verification (fail-closed)
- API health monitoring + channel-health watch
- GDPR/KVKK data requests
- Secure credential vault
- Webhooks & API keys
- Automated backups & atomic deploys
One central core plus the products and capabilities you choose: you pay only for what you need. The interactive configurator, live summary and quote form live on the pricing page.