TravelOS Studio
Build your own platform on the TravelOS Core Hub: pick modules like Lego, pay a one-time price — the code becomes yours, and you pay rent to no one.
HOW IT'S BUILT
Start with the Core Hub, grow layer by layer
Every section below is a building block — all parts of a system running live today. Tick what you like in the configurator and see your quote instantly.
Everything in TravelOS connects to a single command center — the Core Hub. Products, prices, customers, money and documents live in one place; every sales channel is simply a door into the same engine. Start with the Hub, add capabilities like Lego — pay only for what your business uses.
Every module added later — a new product, a new supplier API, a new sales channel — plugs into the same Hub. Nothing is rebuilt twice, and every channel always shows the same availability, price logic and ledger.
02 — THE FOUNDATION
Core Hub — the mandatory first block
A complete, professional back office from day one. Even before any automation or API is added, your team can define products and run the entire operation manually.
Command Center
- Executive dashboard — sales, product mix, weekly load
- Category-based notification center (mail · bookings · finance · partners · system)
- Global reservation search from anywhere
Foundation Data
- 24,000+ cities, 7,400+ airports, airlines, countries pre-loaded
- Definitions library: board & room types, vehicle types, policies, VAT rates…
- Multi-currency engine with live rates & daily rate archive
Control & Trust
- User roles & permissions, 2FA, session policies
- Full audit trail — every change logged with old→new values
- Activity logs, API health monitoring, secure credential vault
Included in Core: the panel itself, manual operation screens for licensed products, branded document templates, notification engine, definitions, currencies, users & audit. Configurator ref: A1.
Each product is a full vertical: definition screens, pricing, availability, reservation flow, documents and accounting. Every product works manually first; supplier APIs attach later without changing anything your team learned.
Tours
B1- Professional tour builder — day-by-day itinerary, hotels, flights, meals
- Fixed-date departures and dynamic date ranges — both per tour
- Pricing periods, child policies, quotas & stop-sale
- Incoming + outgoing tours in one planner
Hotels
B2- World hotel database delivered ready — properties, photos, facilities
- Contract & season pricing with a daily price grid
- One-click stop-sale and allotment control
- Direct contracts, Excel import, multi-supplier price comparison
Flights
B3- Manual ticket entry with PNR and per-passenger fares + e-tickets
- API-ready: live search, fare selection, instant issue
- Channel-based service-charge engine; refund/change tracking
Transfers
B4- Routes, vehicle types & capacity pricing; VIP / private / shared
- Flight-linked legs with pickup times
- Feeds the Operations dispatch board automatically
Activities
B5- Activity catalog with options, schedules and meeting points
- Sold stand-alone or attached to packages in one basket
Visa
B6- Country × passport rules engine — requirements, fees, timelines
- Service packages, applicant tracking, approval letters
Insurance
B7- Plans by coverage area & duration, policy documents
One Basket, One Booking
Any mix — hotel + transfer + activity + insurance — sells as a single reservation: one payment, one file, one document set, one ledger entry. This is the heart of TravelOS.
The reservation screen is where your staff lives all day — so it is the most polished part of the platform. One desk creates any reservation, from a single hotel night to a 15-room group.
Professional Booking Desk
- Multi-product reservation in one flow
- Daily price grid per room — adjust every night's rate
- Live price fetch from connected APIs inside the manual flow
- Guest management with supplier-specific validation rules
- Early check-in / late check-out selling, extras, notes
Reservation Command List
- Filterable list with status, channel, payment & profit columns
- Wide "Excel view" + per-reservation event timeline
- Change-impact preview — see what moves before saving
- Block-level cancellation, no-show finalize, refund previews
AI Reads Your Confirmation Mail
Supplier confirmation requests go out automatically (branded PDF + secure reply link). When the hotel answers, AI reads the reply, extracts the confirmation number and confirms the reservation on its own.
100% Automatic Documents
Voucher, proforma invoice and e-ticket are generated from branded templates and sent automatically on full confirmation — e-mail with PDF, WhatsApp with the PDF file itself, plus secure expiring links.
Selling is half the job — the other half is getting the right vehicle, driver and guide to the right door at the right minute.
Transfer Workspace
- Excel-style table & dispatch board — two views of one truth
- Every leg with flight number, pickup time, passenger manifest
Fleet & Crew
- Vehicles, drivers and guides as managed resources
- Group assignment — share one coach across bookings
Field Control
- Pickup-time edits that respect booking truth
- Status flow per leg, notes, event log
Configurator ref: C6 — Operations module.
Price is policy, not guesswork. A central rules engine decides margin for every sale — and every module obeys it, from the website to the WhatsApp bot.
Margin Rules
- Rules by product × channel × contract × supplier
- Percent or fixed margins, floors & caps, rounding policy
- "Why is this price this price?" — rule lookup tool
Commission & Profit
- Agency commission schemes, per-booking profit stored
- Flight service-charge matrix (domestic/international × channel)
- Profitability dashboard by product, channel and partner
Included with Core Hub — nothing in TravelOS sells without passing through it.
Three kinds of counterparties, one relationship system: retail customers, sub-agencies that sell for you, and the suppliers you buy from — each with full financial identity.
B2C Customers
- Customer 360° — bookings, payments, documents, conversations
- Member accounts with portal access & saved travelers
Agencies (B2B)
- Credit limits, payment methods & due-date policy per agency
- Sub-agents, users, wallets — full current account
Suppliers
- Supplier registry with contacts, contracts and payables
- Confirmation-request history & response tracking
CRM Brain C7 · ADD-ON
- AI customer insights — churn risk, lifetime value, next-best-action
- Dynamic segmentation & RFM analysis
- Lead pipeline (8 stages) with scoring
- Automations — triggers → conditions → 14 action types
- Campaigns & drip sequences (e-mail / SMS / WhatsApp)
- Abandoned-cart recovery; support with SLA & CSAT
This is where TravelOS stops being software and starts being staff. A coordinated AI layer sells on your website, answers WhatsApp at 3 a.m., reads supplier documents, drafts accounting entries and briefs your team — in the customer's own language, with ONE shared memory across every channel. It knows no shifts, takes no leave, forgets nothing — and hands every risky topic to a human with full context.
Website AI Assistant
C3- Natural-language search: "5-day Cappadocia tour in May" → real results
- AI concierge chat: answers questions, suggests products, guides to the basket
- Keyword rules + canned templates + business-hours management
- Team Inbox — assignment, internal notes, @mentions, presence, transfer, CSAT survey
- Agent Console with push notifications (installable phone app)
WhatsApp Sales Agent
C4- Full AI seller on your WhatsApp number — 24/7, multilingual
- Quotes tours, hotels, flights from live inventory; BUILDS baskets and bookings
- Sends payment links; delivers voucher / proforma / e-ticket as PDF files
- Understands voice messages (speech-to-text), reads PDFs & Excel
- Every document we send is written into conversation memory — when the customer says "thanks", it knows what was discussed
- Knows when to escalate — with the whole conversation attached
Telegram Bot
C5The same brain on Telegram — shared conversation memory across channels. A customer can start on the website and continue on WhatsApp; the bot picks up where it left off.
AI Back Office
C2- Reads supplier confirmation e-mails → extracts the confirmation number, auto-confirms the booking
- Classifies documents: price list ≠ invoice ≠ confirmation — never mixes them
- Parses supplier price lists (PDF/Excel) into inventory-ready data
- Receipt photo → draft accounting entry → human approval
- AI translation into every enabled language
AI Sales Intelligence
w/ C7- Customer insights: churn risk, lifetime value, next-best-action
- Staged recovery messages on abandoned baskets
- Segment-personalized campaign content
- RFM analysis — who is valuable, who is cooling, who can be won back
Human + AI Together
- AI escalates risky/complex topics WITH FULL CONTEXT — the customer never repeats themselves
- Unclaimed handoffs are under SLA watch — no customer is forgotten
- One console for every channel; handing back to the bot is one click
- Satisfaction measured on every conversation (CSAT)
The WhatsApp agent knows WHO it is talking to
- It recognizes the number: a B2C customer, a registered B2B agency, or a supplier — and shapes the conversation accordingly.
- Agencies get NET (B2B) prices, customers get retail prices — the margin engine applies in messaging too.
- A supplier sends a price list (PDF, Excel, even a voice note) → the agent parses it and enters it into inventory with human approval.
- It understands replies to confirmation requests; it never mistakes a confirmation letter for a price file.
- It sends documents in-chat: voucher, proforma invoice, e-ticket — as PDF files.
- On complex or risky topics it hands over to a human with full context — straight into the console app.
Your suppliers do not wait for your staff: hotels and suppliers manage their own products with their own logins — enter prices, hit stop-sale, track their bookings. You only manage the approval queue.
Hotel Extranet
- The hotel manages its own property, rooms and photos
- Season prices and availability entry; one-click stop-sale
- Sees its own bookings and payments
Supplier Portal
- Tour / transfer / activity suppliers add and update their own products
- Incoming bookings & confirmation requests in one list
- Self-service statement and payment tracking
Prices In Through Three Doors
- ① Manual entry on the extranet screens
- ② Excel price-list upload — the system parses it
- ③ WhatsApp PDF/Excel — AI parses, a human approves
- Whichever door: same inventory, same approval queue
Configurator ref: E8 — Supplier & hotel extranet portal.
Most travel software stops at the booking. TravelOS follows the money to the end: PRE-ACCOUNTING for the operator, OFFICIAL ACCOUNTING for the accountant, and an FX-DESK system for Middle-East markets — all fed from one ledger. Every sale creates its own cost and revenue records automatically; nobody types the same number twice.
Pre-Accounting — Daily Operations
C8- Cash desks, bank accounts & company credit cards — every movement recorded, balances derived from movements, never typed
- Customer / agency / supplier current accounts — multi-currency, booking-linked
- Collections & payments desk: receipts, slips, payment-to-booking links
- Due-date tracking + automatic payment reminders (3 days · 1 day · due day · overdue)
- Bulk collection — settle an agency's N bookings with one receipt
- Bank statement import (MT940 / OFX / CSV) → automatic matching
- Expense management + AI receipt scan: photo → draft entry → approval
- FIFO aging report + one-click statement letters (PDF / e-mail)
Official Accounting — General Ledger
C9- Double-entry GL — every sale, cost, payment and refund creates its journal entry AUTOMATICALLY
- Chart of accounts, trial balance, balance sheet, cash flow, budgets vs actuals
- Locked period closing — nobody writes into a closed month
- Fixed assets & depreciation; FX gain/loss in dedicated accounts
- VAT declarations from real invoice data; accommodation-tax support
- Four-eyes approval: a second signature on above-threshold money movements
- Nightly self-audit: the system reconciles its own three ledgers every night — any drift is in the morning notifications
FX-Desk System — Built for the Middle East
- Exchange-office flow: the customer deposits with the FX desk and uploads the receipt
- Receipt APPROVAL QUEUE — money enters the ledger only with human approval
- Debt axis ↔ actually-paid money: an EUR debt settled in IRT / USD / TRY, stamped with the rate
- Live FX engine + permanent daily rate archive — past transactions keep their day's rate
- Exotic pairs incl. IRT / Toman, legible rate display
Agency Finance (B2B)
- Credit limit, payment methods & due-date policy per agency
- Wallet & points balances; wallet period statement (PDF, 3 languages)
- Self-service statements; aging per agency
- "Pay later" sales — collections flow through the approval queue
e-Invoice, Automatic
C10Connected to an e-invoice provider: official invoices issued automatically on card payments; incoming supplier e-invoices pulled and matched. Official and pre-accounting feed from the SAME line item — no double typing, ever.
Card Payments, 3-D Secure
C11Bank virtual POS, payment links for remote collection, automatic reversal protection, stuck-payment recovery and daily settlement reconciliation against the bank's own records.
A travel brand needs a constant stream of content, social presence and ad discipline. TravelOS ships a marketing department in software form: AI writes the content, AI designs the social posts, the system watches and optimizes the ads, the funnel measures conversion. Your team doesn't produce — it DIRECTS.
AI Blog Engine
C12- Writes, scores and publishes original travel articles daily
- QUALITY GATE: a draft below the bar never goes live
- Stale/duplicate draft triage — aging content retires automatically
- Topic mining from Google Search Console data + RSS sources
- Categories, tags and internal linking handled automatically
SEO Factory
C12- Tens of thousands of destination guide pages: country · city · airport · airline
- Passport × country visa-requirement pages — fed by the rules engine
- Structured data (JSON-LD), sitemaps, hreflang, canonical discipline
- Image pipeline: every image on our own storage, WEBP-optimized
Social Studio
C13- AI DESIGNS the carousels — branded templates, no human touch needed
- Auto-publishing to Instagram & Facebook
- Content calendar, template library, post history
- Missing posts and publish failures surface as notifications
Ads Center
C14- Meta & Google campaigns in one panel — sync + spend/performance
- Automatic A/B optimization on running creatives
- Conversion tracking wired to the site's measurement layer
Funnel & Attribution
C16- Visitor → product → basket → sale funnel
- Bot traffic filtered AT WRITE TIME — clean numbers
- Channel & campaign attribution (first/last touch)
- Per-product view and interest measurement
Loyalty & Growth
C15- B2C cashback wallet, tier system, gamification
- B2B profit-based points, tiers and formula management
- Coupons, promotions, referral program, contests
- Fraud review + full rewards audit trail
- UGC customer reviews + automatic review-invitation engine
- Newsletter subscribers and campaign lists
12 — SYSTEM, CONTENT & GOVERNANCE
The quiet machinery underneath
Languages
Multilingual content and UI with AI-assisted translation. TR, EN, FA live; Arabic as an add-on pack — fully RTL-proven.
Documents
Branded voucher, proforma and e-ticket templates in every enabled language — designed once, used by every send.
Integrations Console
Every connected service on one screen with live health checks — the system alarms itself before customers notice.
E-mail Command
Delivery logs for every outgoing mail, inbound parsing, sender domains — "did it arrive?" answered with evidence.
Pages & Banners
Landing pages, SEO page manager, banner campaigns — marketing edits the site without a developer.
Reports
Management P&L, sales & channel reports, product mix, agency performance — the numbers your morning meeting needs.
The Hub is the engine; channels are the doors your customers walk through. Add the ones your business model needs — each is a separate block with its own price.
White-Label B2C Website E1 / E2
A complete consumer travel site on your own domain and brand: search and detail pages for every product, AI search, basket & secure checkout, customer accounts. Choose the proven template design or commission a fully custom design.
Multi-Domain, Multi-Brand
One Hub runs several branded websites at once — a visa brand, a tours brand, a corporate brand — each with its own domain, design, margins and content, all selling from the same inventory into the same ledger.
B2B Agency Portal E5
- Sub-agencies log in, see net prices, sell under their own account
- Live flight & hotel search, tour catalog, basket & professional checkout
- Credit limit / wallet / points; statement & ledger self-service
- Three languages incl. full RTL — proven with Farsi-first partners
- Request flow, bulk payment of multiple bookings
B2C Customer Portal
E4"My bookings": reservations, payments, documents, saved travelers — fewer "resend my voucher" calls.
Mobile App
E6iOS + Android on the same Hub — search, booking, documents, push. Delivered as a project on demand.
Supplier Extranet
E8Hotels and suppliers manage their own products and prices themselves (Chapter 09).
Partner API
E7Expose your inventory outward: other systems sell your products via a documented API.
14 — SUPPLIER & SERVICE INTEGRATIONS
Plug into the market
Every product runs manually first; APIs multiply it. These families are live in production today — your region's suppliers connect the same standardized way.
| Family | In production today | Notes |
|---|---|---|
| Flights | Two ticketing consolidators; live search → fare selection → instant issue | Charter & scheduled; service-charge engine built in |
| Hotels | Global bedbank + second wholesaler + direct contracts | Multi-supplier price comparison per room |
| Tours | Three tour operators feeding 1,000+ live packages, daily sync | Auto image & content pipeline |
| Transfers & Activities | Global transport & excursion supplier, search to booking | Feeds the Operations board |
| Payments | 3-D Secure bank virtual POS, payment links, settlement reconciliation | Your local bank on request |
| e-Invoice | Provider-connected official invoicing + incoming invoice matching | Local provider per country |
| Messaging | WhatsApp Business Cloud, Telegram, SMS, transactional e-mail | One central messaging engine |
| Data & Reviews | TripAdvisor, live FX, Search Console, Meta & Google Ads | — |
Pricing: first supplier API $2,000, each additional $1,500 (D1/D2). Complex custom integrations quoted after a technical review.
15 — THE COMPLETE FEATURE INDEX
Everything in the platform, one list
The chapters above tell the story; this index takes inventory. Compiled from the production panel's own menu — a feature list, not marketing copy.
Reservations & Sales
- Multi-product single basket
- Professional manual booking desk
- Daily price grid
- Live API prices inside the flow
- Reservation list + Excel view
- Full timeline & audit log per booking
- Change-impact preview
- Block-level cancellation & no-show finalize
- Refund preview & approval flow
- On-request flow + payment window
- Bot draft reservations
- Early check-in / late check-out selling
- Group bookings (10+ room pagination)
Products & Inventory
- 7 product verticals
- Tour builder (fixed + dynamic dates)
- World hotel database
- Contract & season pricing
- Stop-sale & allotments
- Excel price-list import
- Multi-supplier price comparison
- AI room mapping & hotel identity matching
- TripAdvisor ratings
- Image pipeline (Storage + WEBP)
Suppliers & Extranet
- Supplier registry & ledgers
- Automatic confirmation requests (branded PDF + secure reply)
- AI confirmation-mail reading
- Supplier WhatsApp line — receive & parse price lists
- Hotel/supplier extranet portal
- Dispatch queue & settlement router
- Supplier payments & refund tracking
- Document intent (invoice ≠ price list)
Pricing & Profit
- Margin rules engine (product × channel × contract)
- Flight service-charge matrix
- Agency commission schemes
- Central rounding policy
- FX engine + daily rate archive
- Profitability dashboards
- Outlier price gate (broken supplier data cannot reach sale)
Customers & CRM
- Customer 360°
- Dynamic segments & RFM
- Lead pipeline (8 stages, scored)
- Automation engine (14 actions)
- Campaigns & drip sequences
- Abandoned-cart recovery
- Support tickets (SLA + CSAT)
- Loyalty: B2C cashback, B2B points, coupons, referrals, contests, fraud review
Artificial Intelligence
- Natural-language web search
- AI concierge + human handoff
- Team Inbox + Console PWA (push)
- WhatsApp sales agent (B2B/B2C identity aware)
- Telegram bot
- Voice-message transcription (STT)
- Document classification & price-list parsing
- Receipt scan → accounting draft
- AI translation
- AI blog & content
- AI customer insights
Finance
- Cash / bank / credit-card accounts
- Multi-currency current accounts
- Collections & payments desk
- FX provider flows
- FIFO aging + statement letters
- Bank statement import & matching
- POS management + stuck-payment recovery
- Bank settlement reconciliation
- Payment links
- Bulk collection
- Expense management + AI receipt scan
Advanced Accounting
- Double-entry general ledger
- Chart of accounts & journal
- Trial balance / balance sheet / cash flow
- Budgets vs actuals
- Locked period closing
- Fixed assets & depreciation
- VAT declarations
- FX gain/loss
- Nightly self-audit (three-ledger reconciliation)
- Four-eyes approval threshold
- Audit trail
Documents & Messaging
- Branded voucher / proforma / e-ticket
- Automatic document delivery (mail PDF + WA PDF + tokenized link)
- Central messaging (mail / SMS / WA / TG)
- Per-recipient channel preferences
- E-mail delivery ledger
- Inbound mail parsing
- Consent & suppression compliance
Marketing & SEO
- AI blog + quality gate + draft triage
- SEO factory (country/city/airport/airline/visa pages)
- Social studio (auto carousels + publishing)
- Ads center (Meta & Google + A/B)
- RSS & GSC topic mining
- Funnel analytics (bot-filtered)
- UGC reviews + review invitations
- Newsletter subscribers
Channels
- Multi-domain white-label
- B2C customer portal
- B2B agency portal (RTL)
- Supplier extranet
- Mobile app
- Partner API
- Public payment pages
- Tokenized document share pages
Security & System
- Roles & permissions + 2FA + OTP
- Full audit trail & activity logs
- Webhook signature verification (fail-closed)
- API health monitoring + channel-health watch
- GDPR/KVKK data requests
- Secure credential vault
- Webhooks & API keys
- Automated backups & atomic deploys
TravelOS Studio (You Own the Code)
Piece by piece or full package with the Lego configurator: a higher one-time price — and the platform's code becomes YOURS.
TravelOS Cloud (Tenant)
The code stays with us and you rent it: a setup fee plus a monthly subscription. Inventory, updates and maintenance are on us — live in a day.
Explore the Ready PlatformTravelOS Studio (You Own the Code)
Piece by piece or full package with the Lego configurator: a higher one-time price — and the platform's code becomes YOURS.